Clark County School District: Public-Sector ERP Recovery & Stabilization

Engagements: ERP Remediation, vCIO, Project Management, Managed Services, Executive Advisory

ERP Failure in Public-Sector: The CCSD Challenge

After a failed ERP rollout, the Clark County School District (CCSD) faced significant operational disruptions. Payroll system failures resulted in widespread pay discrepancies—impacting thousands of educators and triggering public criticism, internal strain, and reputational risk. The situation called for immediate ERP remediation and leadership to restore functionality and rebuild trust.

Why CCSD Chose Executive Option for ERP Remediation and Recovery

Following a series of breakdowns in a high-profile ERP implementation, Clark County School District required more than technical fixes—they needed a strategic partner trusted to lead in politically sensitive, high-risk environments.

Executive Option was referred by a peer organization that had firsthand experience with our recovery expertise. With nearly 30 years of experience salvaging distressed enterprise programs, our team was selected to lead ERP remediation, align vendor performance, and deliver stability under scrutiny.

Where larger integrators had failed to implement sustainable solutions, Executive Option stood apart by restoring stakeholder trust, executive visibility, and program accountability. Our ability to unite fractured teams and deliver under pressure laid the foundation for a resilient, long-term partnership.

How Executive Option Responded

Strategic Execution Backed by Accountability, Clarity, and Trust.

We launched the engagement with a clear-eyed assessment of the District’s challenges—technical, procedural, and political. Our team developed a tailored roadmap centered on stakeholder alignment, operational stabilization, and vendor accountability.

Executive Option’s senior project manager became the single point of escalation, eliminating confusion and streamlining decision-making across departments and external vendors. We led executive updates at School Board meetings and served as a visible, trusted presence during public sessions—ensuring transparency throughout.

By cultivating a collaborative environment, reinforcing leadership clarity, and mitigating risk across all workstreams, we helped CCSD transition from crisis mode to confident control.

Proven Results: Vendor Concessions, Payroll Accuracy, and Governance Stability

$1M Recovered. Payroll Stabilized. Governance Restored.

Our impact was measurable:

  • Over $1 million recovered from the original implementer to fund remediation

  • Payroll accuracy restored for thousands of employees

  • Internal governance and vendor oversight reestablished

  • Stakeholder confidence regained across board, staff, and public audiences

What began as a critical system failure evolved into a trusted advisory partnership. Today, CCSD continues to engage Executive Option across strategic initiatives—relying on our commitment to leadership, continuity, and delivering where others fall short.

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